Join Our Team
Western State Bank is an established institution with a reputation for excellence. We deliver top-notch training and support to our team members. We also offer competitive pay, great benefits, and opportunities for growth. Our employees enjoy our organization’s friendly atmosphere and our strong focus on employee satisfaction and community involvement.
Explore our job opportunities below and apply online today.
Network Systems Operator
Western State Bank is seeking an Network Systems Operator our IT Department.
Description:
The Network Systems Operator serves as the first line of support for our employees, assisting with computer and technical issues while supporting the operation and maintenance of computer systems and associated equipment. This role helps ensure efficient system performance, provides end-user support, and contributes to routine IT processes.
Job Duties:
Duties include but are not limited to the following: providing first-line technical support to employees with common computer and software issues; operating and maintaining computer systems and equipment under supervision; executing scheduled programs, backups and print jobs as assigned; writing clear user instructions based on programmer-provided documentation to support end-user understanding; collaborating with senior IT staff to escalate and resolve complex technical issues, and additional requirements as stated in full job description. Position may require occasional after-hours support for system maintenance or troubleshooting.
Skills & Requirements:
Must have strong problem solving skills and the ability to troubleshoot common technical issues; basic understanding of computer hardware, software and mainframe systems; good organizational skills and attention to detail; and the ability to learn and apply new technologies and processes quickly. Must have an Associate or Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent experience. Must have previous experience in an IT support or help desk environment, preferably in a financial institution. Must also be able to pass a background check.
Benefits:
In addition to competitive compensation, this position includes paid time off awarded upon start date, bank holidays off with pay (10+ days per year), and a great benefits package with health and dental insurance, vision discount, supplemental insurance, and matching 401K program.
Contact us for a full job description.
If interested, apply online or in person at the banking center for which you’re applying. Applications will be accepted until the position is filled. Western State Bank is an equal opportunity employer. Member FDIC.