1. Enroll in Online & Mobile Banking if you haven't already. (Visit us at any of our banking centers for assistance.)
2. Log In to Online Banking. Enter your username in all lowercase, and use the password you set up when you enrolled.
3. Download our mobile app in the App Store or Play Store. For your convenience, we’ve placed an app download link on our website under the Personal>Online Banking tab.
4. Log in to the mobile app using the new password you set up in online banking (you cannot set up a new password or reset a password from the mobile app. This must be done in Online Banking).
5. Enroll in eStatements. This will help you to avoid a monthly paper statement fee, and you'll still have the option to print them if you choose. You'll receive an email each month letting you know your statement is ready to view. From inside Online Banking, click on ALL> Accounts> eDocuments>eStatements and follow the directions to enroll.
If you experience any issues after completing the steps above, please contact your local banking center so we may assist you.
Contact information for each of our banking centers may be found on our website at www.wsbks.com/locations.